Your confidence diary

A great way to boost your confidence is to keep a confidence diary.

It is a smart tool to just remind yourself just how good you really are and what you have to be thankful for and pleased about in your life right now.
Either buy yourself a notebook or a day to view diary and once a week for the next month I’d like you to jot down your answers to the following confidence questions.
Don’t give me any excuses about you haven’t got the time to do it!
Take just 10 minutes per week, sit down and jot down your thoughts to:
  1. What have I got to be grateful for in my life right now?
  1. What am I happy about in my life right now?
  1. Why am I happy about these things?
  1. What did I accomplish last week?
  1. What am I excited about in my life right now?
  1. Who do I love and appreciate in my life? Who do I like hanging around? Why?
  1. Who loves and appreciates me for what I am? Warts ‘n all!
Answer these questions at the start of each week and it will set you up for success.
If you need a booster midweek, then by all means answer them again whenever you want to feel centered and remind yourself of what you have got going for yourself in your life right now.

Focus

Refocusing after setbacks

How many times have you started a diet, a new way of thinking, or tried something new and then a setback occurs and you just go back to the way you were?
Don’t worry, you are not the only one!
Setbacks and difficulties occur all of the time – they are a natural activity of life.
There are two ways of facing difficulties.
You either change or alter the difficulty or you can alter yourself to be able to deal with it.
Deal with difficulties correctly and it will enhance your confidence, deal with them incorrectly and they can do some serious damage to your self worth.

Your response to issues and difficulties

When you are faced with any setback your ability to deal with it can be turned around into a position of strength by asking yourself positive empowering questions.
There is an unwritten rule that says:

Ask your mind a stupid question and you will get a stupid answer!

So, if after setback you ask yourself something like
Why does this always happen to me, I never have any luck?”
Your mind will probably come out with:
Because you are useless and good things do not happen to you!”
Sound familiar?
Instead, if you ask yourself a positive empowering question like:
What did I learn from this setback for next time?”
Your mind will kick into solution mode and help.
Here are some rules and things to think about when setbacks do occur:
  • Acknowledge that it has happened. Don’t hide from it. These things happen. So what?
  • What positive empowering questions can you ask yourself?
What is good about this situation?
How can I make the most of this situation?
What can I learn from it?
What are the facts about this problem?
How can we make it a successful outcome?
  • Acknowledge that setbacks occur to everyone and you are not being singled out.
  • View them as a challenge to overcome rather than an issue or problem
Think about the negative dis-empowering thoughts that you think on a regular basis after a setback.
What new empowering questions could you ask yourself to give some better answers!
Write these down now and make them a habit.

Feel confident with the boss

Some advice for building a strong relationship with your boss, and taking charge of your career

Managers are interested in employees who will help them accomplish the many goals that are often set for their teams.

Self-starters, initiative takers, independent, results oriented individuals are often in demand.

If your boss had a hand in hiring you then you can be confident that he/she already thinks well of you.

Now that you’re hired, it’s up to you.

Performing well can reinforce the message that the decision to bring you on board, was the right decision.

Following are some tips that will help you build a great relationship with your boss, while building your confidence in your ability to “manage up.”

Put yourself in your boss’ shoes.

From their perspective, what are the stresses, the pressures, the goals, and the demands?

Once you have a clear sense of this, you are then better able to make decisions, tailor your communications, and make contributions that will enable others to perceive you as an MVM—most valuable member of the team!

Also, see your boss as a person

Your boss is just like you—has worked his/her way up to the position they now have. Therefore, they have lots of experience to share with you.

If they are willing, allow them to be your mentor. Ask for feedback regularly, and get their input on your career goals.

Encourage bonding by engaging in occasional banter about family, personal hobbies, etc. Share your information, but inquire about his/her family, hobbies, etc. as well.

Be helpful/Be proactive

Since you have an understanding of what the demands are on your boss, try your best to contribute to them.

What are some immediate accomplishments you can make to help further the team?

Where can you take the initiative to solve a problem or improve a process that wasn’t even on the radar screen?

Demonstrating a clear understanding of the strategic focus of the organization will help others to perceive you as a leader and team player.

You will gain the respect of your managers, and ensure your career is on the fast track.


Manage your performance review process

Record your accomplishments, and inquire about other ways you can contribute to overall team goals.

Be assertive about your career plan and ask for projects that will stretch your current abilities.

Be clear about the support you seek from your boss, and be equally clear about the deliverables you will produce.


Confidence sapping friends & colleagues

The people whom you have the most contact with and hang around will have either a positive or negative affect on your levels of self-esteem and confidence.

We all know those people who are positive, happy and joyful to be around.

How do they make you feel?

Yes, they make you feel the same! They can but zest into a boring atmosphere and can fill the room with positive, can do vibes that has a knock on effect onto everyone else.

We also know of those people who could moan for America!

They never had the opportunities, they are always putting people down, they don’t like others to be successful, they are jealous and are negative thinkers - need I go on!

These people drain your energy and bring you down to their level, a million miles away from the level that YOU want to be operating on.

Family members can be a lot like this also but you can always choose your friends, you can never choose your family!

So what should you do to make sure that the people who you hang around with empower and support what you stand for rather than bring you down all of the time?

  1. You have the power to choose who you hang around with. Ideally you want happy, vibrant and positive people.

  2. If you have good friends who are negative and yet you still want to hang around them, make a point of letting them know how you feel – if they are a true friend they will respect you for this. If they are negative from time to time just acknowledge that this is what they are like and block out the negativity.

  3. The same can be said with family. Your more mature family members have behaviors that have been conditioned for years and years and from different eras. Appreciate where they have come from and as in number 2 above, elicit and select the information that filters through to your brain.

  4. Remember, that nothing has meaning in life except the meaning that you give it.

You are great!

One of the most well known confidence building exercises is to list your own strengths and natural abilities.

By looking at the list it can make you say “Wow, I really am good!”

Another great way of building your confidence and getting in touch with how great you really are is to ask friends, colleagues and people who you know for feedback on your strengths and natural abilities.

Your practical assignment is to list 5 people who you know and trust for this exercise.

Make sure they are from different areas of your life.

List them below:

  1. A FAMILY MEMBER

  1. A FRIEND

  1. A WORK COLLEAGUE

  1. AN ASSOCIATE

  1. A SOCIAL CONTACT

You might at this stage be feeling a little nervous about asking these people for feedback.

Don’t worry, because you will be only asking for your strengths.

JUST GO FOR IT!


So, how do you go about it?

Well, below is a list of questions that I’d like you to ask to each of your list.

I recommend that you meet or talk on the phone with each beforehand and explain the context of the exercise and then either ask them verbally or give them the questions and either fill in the sheet of paper or email you with their feedback.

They will feel honored that you have asked them and the feedback that you will receive will truly make you feel fabulous and full of confidence.

Rightly or wrongly, we live in a society where other peoples’ opinions count to our self esteem and confidence.

By completing this exercise you will get some really good insight into some of your strengths.

Often you receive valuable information on the strengths that you didn’t even know you had!

EXTERNAL FEEDBACK QUESTIONS

  • What do you perceive to be my greatest strengths?

  • What do you like most about me?

  • What do you value most about me?

  • What three words sum up the positive points about me?

  • If you needed help with something, what would you call me to help you with?

After you have received all of the feedback it is now time to reflect on what has been written or said:

How do you feel about it?

Are there any surprises?

Do you feel confident about your abilities?

How can you use this information going forward?

How can you maximize your strengths?

If these people think you have these strengths, so do a lot of other people as well – how does that make you feel?

What are the key insights you have learned?

What will you do now that is different to what you have done before?





Confidence Secret Agent 007!

Are you ready to have some fun?

Are you ready to go beyond enemy lines in the duty for queen and country?

Ok, ok I know I’m getting carried away – how about completing another confidence building exercise instead?!

Success leaves clues wherever it goes…

Success leaves clues wherever it goes. In order to get the desired confidence levels that you are after it pays to be a copycat!

Another word for this is modeling.

By observing and modeling successful behavior, i.e in this case people with high levels of confidence, you can pick up little golden nuggets of tips, techniques and the strategies that they use.

By observing how they walk, talk and act you too can take what they do, put it into your own life and get the same results.

Don’t believe me?

Try this exercise out over the next couple of days and see how you feel!

Your mission…

Over the next 3 days I want you to observe other people – pretend that you are undercover!

However, no newspapers with two eye-holes cut out are allowed!

I want you to observe all types of people - confident people, shy people, outgoing people, people talking, people being quiet, how people interact with each other.

Observe people who know one another, people who are strangers – the whole nine yards!

Look closely at what they say and do.

How are they moving their body?

What do they do with their head?

How do they speak?

How do others react to them?

Would you like to talk to this person?

Are they smiling and laughing?

Would you like to be this person?

Below, write down 5 behaviors and things that you have observed over the past 3 days that make you say :

I want to be like that!”

1.

2.

3.

4.

5.


For your next mission, should you choose to accept it…

For the next 2 days, I want you to take just 1 of the 5 behaviors that you have written out above and I want you to act that way for the duration of those 2 days.

Pretend that you have been given an assignment (because you have!) to just act like that for 2 days.

That’s it, no longer, no less.

Pretend it’s a game.

After the 2 days you will soon discover the magic of modeling behaviors.

Then you’ll move onto the next behavior and the next and the…






De-clutter your life and improve your confidence

A lot of people carry around with them a lot of “baggage” or “clutter” in their minds.

When I say this I mean that they are still holding onto things that they say they should do but don’t, the person who they had a row with but both are not speaking to each other – but both want to, the coulds and shoulds in your life that hold you back – you need to let go, but you don’t.

These people carry around with them a lot of emotional attention that you could be doing without and focusing on something more productive instead!

Are you like this?

If you are, I bet it had a negative influence on your confidence and self esteem.

The approach

Take a look at your life and get rid of this baggage by asking yourself a series of questions and by completing the following exercise.

In effect, what we are doing is making certain tasks “complete”, drawing a line under them and moving on.

Another term for this is “psychological completion” or just “completion”

The following set of questions can be taken at one sitting or over a number of hours/days.

By writing the answers down they become more formal.

Get to it and watch your confidence soar!

  1. Putting up with!

  • Make a list of 10 things that you are putting up with at home

  • Make a list of 10 things that you are putting up with at work

  • Make a list of 10 things that you are putting up with in any other area of your life

  • Make an action plan to get rid of/communicate these things that you have been putting up with

  1. Unfinished matters!

  • Make a list of things that are unresolved/unfinished in your life

  • Make an action plan of how to reduce this number!

  • Do you need to clear the air with anyone? If so, just do it! Life is too short!

  • Did you ever say that you were going to call someone or keep in touch with someone yet have done nothing about it? If yes, call them or send an email to them today

  • Let go of as many coulds, woulds, shoulds, maybe, oughts as you can. Write these down.

  1. Your standards!

  • Write down the standards that you have been saying to yourself that you should have; let go of these and write down a list of the standards that you are going to have in your life from this day forward.

  • List 5 people who you admire the most. Identify their greatest qualities, behaviour and how they lead their life. What standards so they have? What standards could you raise starting today to be more like them?

  • Respect that other’s standards will be different from your own. Think of 5 close colleagues or friends – what are their standards and how are they different to yours?

By completing these exercises you will be able to focus more on the here the now and the future.

You will now be able to let go of some of the things that have been taking up your valuable attention units – those things that knock your self esteem.

Confidence is perceiving “Failure” as feedback

and learning from your mistakes

A new look at “failure.”

Learn why you should look forward to it, and how it can help you ultimately get where you want to go.

There is no such thing as failure

When you read the quote above, what’s your reaction?

Do you think it’s untrue? Silly glass-half-empty stuff?

What if I told you that only you have the power to decide whether or not something is indeed, a “failure?”

In fact, there are some individuals—highly successful people—who believe the very word “failure” has no place in our vocabulary.

Let’s talk about why.

Opposite Day

As a kid, you probably played that game “opposite day.”

You’d play practical jokes on your family and friends and release some passive aggression in the process of claiming “opposite day.”

It was great—you could call the cutest girl in the class “ugly,” and then take it all back by simply exclaiming “opposite day!”

But, the end result is the same; you still would have acknowledged her cuteness.

Well, let’s play the game.

What if today, failure really means success?

How can you acknowledge your success, even as you utter the word “failure”? Well, you can point out:

  1. everything that was learned in the process of getting to where you are now—surely not everything goes to the scrap heap

  1. that simply being able to recognize everything hadn’t gone according to plan, or achieved the desired outcome (i.e. “failed”), is in itself a positive outcome

  1. that the specific path you took this go round, clearly wasn’t the right one and so it has successfully been eliminated and will not be repeated

  1. that you’ll know to do things differently in the future

  1. that the experience has enabled you to grow in some way

Failure is feedback

Failure” can simply be a great way to get us to pause in the midst of our process, and get some critical information to indicate that we may need to change direction, try something new, continue our learning, or shift our focus.

Imagine what would happen if we didn’t get that feedback, and continued endlessly along the wrong path, toward the wrong goal, or without ever learning a new approach?

The thought is pretty scary, isn’t it.

Failure then, can really be seen as positive feedback—information that gets us back on the right track!

For, without it, we would surely be lost.

The key then, is to identify it quickly, and change direction, try something new, or shift our focus.

Here are some tips:

  • Always have a clear idea of where you want to go and continue to re-evaluate it as you move forward

  • Identify specific milestones or markers along the way, to let you know you’re on the right track and celebrate each success

  • If something doesn’t appear to be working, or working fast enough, don’t hesitate to try something new

  • Continually learn—from others with whom you work, seek out experts, find others who may have traveled down a similar road before

And always remember:

You may have a fresh start any moment you choose, for this thing we call “failure” is not the falling down, but the staying down”

You NEVER fail until you stop trying”

If you are not making any mistakes, you’re not really doing anything with your life”


Actively and confidently seek promotion


How to get ahead in the workplace

After your time and your money, an area in which we can really get ahead of other people is in the workplace.

And by getting ahead in this area you will be rewarded with:

  • More responsibility

  • Promotion

  • Greater job satisfaction

  • More money

So, how do you get ahead at work?

Well, the surest way to success is to render more and better service than is expected of you. If you just do enough to get by in your job, don’t expect your boss to be impressed enough to put you forward for a promotion.

Likewise, the Mr & Mrs Jobsworth in this world are also destined to be in the same position in five or ten years time.

What follows is an important exercise that you can do to put things into perspective:

I’d like you to imagine that you are the boss.

Now, write down the qualities, attitude and output that you would want to see in your workers in order for you to put them forward for a promotion.

The list that you have just produced is detailing some of the activities that YOU must perform if you are going to get ahead in the workplace. Ideally, you should work at all of them.

Please remember this - your requirements would be exactly the same as your bosses , so there will be no great difference.

The secret to success in the workplace can be summed up in one sentence:

YOU MUST SELL YOURSELF

& DO SO AT EVERY OPPORTUNITY

You were successful in selling yourself to the company during your interview, and you must also sell yourself to gain a promotion and to progress.

Whilst at work you must seize every opportunity to demonstrate your ability to hold a higher position.

You must also be able to take on extra responsibilities and show how competently you can deal with it.

Don’t shirk responsibility - GO OUT AND SEEK IT!

See every challenge and responsibility as an opportunity to sell yourself to your boss and to the company. Show everyone what you can do and impress.

Remember, to grant you a promotion the company will want to have witnessed you in action and evaluate your past performance as well as what you would bring to the role.

An important facet to getting ahead is that you must demonstrate your ability to the right people.

It is no good demonstrating your ability to perform presentations if the audience are your workers or friends - they will not be able to promote you.

Instead impress your boss, your bosses boss and even their boss.

Use each opportunity to impress the right people every time.

One of the qualities that company’s are always looking for when evaluating a possible promotion is the contribution and ideas that you have introduced or recommended to improve working practices, profits and processes.

If you haven’t produced any ideas or suggestions to date, start right away.

How can your job be made more efficient?

How can processes be performed faster?

Better?

Cheaper?

Start to think of these improvements, and whether or not they are successful or not, your boss and the company will be impressed with your attitude and commitment.

Start with a working brief, investigate all of the relevant information and data, analyse your findings and then come out with your recommendations.

Remember, it is no good just coming out with an idea if you haven’t got any evidence to back it up with.

The company will want to know the costs and the benefits and why the change.

Next, produce a professional looking document and offer to present your ideas to the management.

Rest assured, you will definitely impress and leave a lasting impression if you can get to the stage whereby you can perform a successful presentation within a managers meeting.

Most people use flip charts or white boards for their presentations - I would strongly recommend that you either use an overhead projector with acetates or use computer aided slides.

Plan out your presentation and rehearse it over and over again.

Don’t forget to make it interesting and add a touch of humor!

It is an excellent opportunity for you to sell yourself to the people in the pound seats.

If done correctly, you will have attracted the attention of the people and that is what counts at the end of the day.

To achieve recognition you must make your successes evident but that doesn’t mean that you should be over-modest.

No-one likes a big head so be careful, but make sure that everyone knows what you have done and what you are doing - especially your boss.

If you are seen as a big head or boastful, you will tend to find that those people who will need to support you, will not, and support from your boss, colleagues, subordinates and family is critical if you are going to get ahead.

Learning new skills are essential if you want to progress at work.

If your company offers you the chance to go on courses then do so.

In addition, check out what courses are available at you local school, college or learning center.

To maintain your versatility, you must constantly update your range of skills and if you are not computer literate, I would strongly recommend that you attend a course.

Remember, in order for you to get ahead you must sell yourself and these added skills will enhance your MARKETABILITY.

Too many people set unattainable goals when they are at work and in order to get ahead you must be realistic.

It is really important that you are fully aware of both your strengths and your weaknesses and that you are in a role where you can exploit your strengths to the fullest and minimize your shortcomings.

Write down your strengths and weaknesses at work right now.

Play to your strengths and set yourself a goal of improving your development areas.

Write down what action you will need to take and then GO FOR IT!

It is important that after you have identified your weaknesses, that you form an action plan on how you are going to improve upon them, whether it be by books, role plays, courses or seminars.

Another area that has a direct correlation to your success at work is your attitude and behavior.

The manner in which you communicate and your interpersonal skills are also very important indeed.

Effective communication is vital if you are going to succeed no matter what you are doing.

The way in which we communicate with people is broken down into component parts, and it is popularly believed that people to whom we are speaking understand what we say by interpreting these different elements in varying proportions:

VERBAL

  • 7% of our message is interpreted from the words we use.

VOCAL

  • 38% is picked up from our voice - speed, tone , pitch, rhythm etc

VISUAL

  • 55% is what the other person sees - our body language


Please bear the above in mind when you are communicating to people.

We have already discussed the importance of a positive mental attitude in an earlier topic and the same rules apply at the workplace.

Positive attitudes are far more fruitful than negative ones.

Anger and resentment promote isolation and destroy personal motivation, and the majority of people lose their jobs because of their attitudes and behavior rather than incompetence.

Showmanship

Another thing which you should develop at work and in your life is showmanship.

Remember, to stand out from the crowd and to be noticed we must do the things that the majority of people do not do.

Showmanship is an entertainment value which gives you a little something extra which distinguishes and sets you apart from the rest.

It should attract attention to yourself but without being boastful and without you looking like a complete idiot.

Something that I have done at work conferences in the past are impressions.

I become the center of attention making impressions of famous people and the executives of the company, everyone gets to know who I am and I make everyone laugh which is a very powerful tool.

I possess a collection of cuff links which have become a trademark of mine and I am well known as being a snappy dresser.

You needn’t be an entertainer to demonstrate showmanship.

Showmanship can range from wearing particular items of clothing such as sport coats or earrings to having office gadgets such as mobile phones or electronic personal organizers.

Anything to set yourself apart from the crowd.

Showmanship demands ingenuity and a good sense of timing.

Develop it and watch how much easier it is to become more popular and to climb the ladder of success.

In most cases getting yourself favorably noticed is a winning move. And as I mentioned earlier, you must sell yourself to become a success. In essence, you should become your own Public Relations Consultant.

Ten steps to building your confidence and getting that promotion.

Have you been waiting quietly for someone to acknowledge your contributions?

The late nights you’ve put in.

The occasional weekends.

The mega-sale you made last month. Well, stop waiting. Let me show you how to take charge of your career, and get that promotion!

  1. Generate a list of your accomplishments over the last year and highlight those of which you are especially proud (e.g. that mega-sale—one of the company’s biggest).

  2. Generate a list of your qualities—the ones you feel are especially helpful to the team (e.g. your team spirit).

  3. Have a clear idea about where you want to go. What position? What additional responsibilities you want to take on? What salary you’ll command?

  4. Learn as much as you can about the expectations of this role and the requirements for the position (e.g. education, experience, responsibilities)

  5. Align your credentials with the requirements for the position you seek—prepare a case for yourself.

  6. If your credentials are a clear match, go for it! If not, learn more from your boss and/or HR about what you might need to meet the requirements in the near future.

  7. When you are ready, send a meeting request to your boss to discuss your role, and follow-up until the date has been set.

  8. Be ever the consummate professional—wear appropriate business dress. How do those who currently occupy the position you seek, dress? Emulate them as best you can, of course within the range of your personal style.

  9. When you meet with your boss, present your case confidently, speak clearly and help him/her make the same connections you’ve already made.

  10. Should your boss not agree the time is right, be sure to inquire about specific skills, knowledge, performance you can demonstrate in the coming months to ensure your growth. Specify a time frame in which you intend to obtain them, and agree to revisit this discussion once that period expires.


Be courageous. It’s one of the only places left uncrowded”
—Anita Roddick

Body Confidence:

How to like what you see in the mirror


From childhood we are sold on an ideal image of beauty, one few of us ever see reflected when we look in the mirror.


This article will show you how you can look in the mirror and despite the ideal, see only a beautiful you.


When you look in the mirror, what’s the first thing you notice, and how does it make you feel?


If you’re like most people, the first thing that catches your eye is probably your least favorite asset. If so, don’t worry you’re not alone. Here’s why.


Can you guess how much money is spent in just one year by advertisers to sell us on the concept of the “ideal” image of beauty?


Well, I can’t either but I do know this—it’s a lot of money, certainly somewhere in the billions of dollars!


So, technically, you can consider yourself brainwashed.


From your earliest childhood days—whether you played with Action Man or Barbie—you’ve been receiving constant, consistent images telling you what beauty is supposed to look like.


Never mind that these images are for the most part, anatomically impossible!


And, would you really want to look like Fabio anyway? Or Pam Anderson? Honestly?


I’m guessing probably not.


So, here’s how you can build your confidence with the body God gave you:


  1. Look in the mirror

  2. This time, really look at yourself.


Reflect on the compliments you have received.


Do people tell you how great your hair is?


How beautiful your eyes are?


That you have a nice smile? Try to see what they see.

  1. Stand far enough away from the mirror so that you can take it all in. What do you see? Find at least three positive things.

  2. Now, get up close.


Really close.


Look at your eyes—the irises.


What colour are they?


Are they all one colour or are there flecks of various colours?


How would you describe them using positive analogies or adjectives?

  1. Now, smile. What does your smile convey? Warmth? Happiness?

  2. Find at least three characteristics you like best about yourself, and then accentuate them as you dress to go out.


  • If you love your eyes, make sure your hair doesn’t cover them up


  • Love your lips? Make sure to keep them soft and moisturized


  • Your hair? Get a flattering cut and condition it regularly to keep it shiny and healthy


In short, amplify what you like, and don’t worry about the parts you don’t.


Here are some ways to do just that:

  • Go shopping and bring a good friend. Ask them to help you pick out colours and clothes they think flatter you. Don’t worry if your first reaction is “that’s not me!” Experiment!

  • Feel better about whatever it is you don’t like about yourself by picturing the absolute worst-case scenario. Exaggerate whatever it is you’re hung up on and blow it up in you mind until it’s comical. Then look in the mirror—not so bad anymore is it?


Accept yourself for who you are, how you look, and focus on what really matters—the things about you that can’t be seen—your heart, mind and soul!


  • What do you want people to praise you for? Is it really how you look? Probably not. You probably want people to think you’re funny, smart, nice, or generous—something along those lines right?

  • Make a list of your positive personal qualities and characteristics. Then ask yourself, what’s more important? Get involved in activities that build on your personal characteristics—volunteer, join a club, take a class to sharpen a talent. These will help you emphasize and focus more on the more important qualities that get you through life successfully and with more fun.



Live life, love fully and laugh often!

Run Meetings Confidently

Effectively run meetings enable managers to accomplish more in a shorter amount of time, with the added benefit of group involvement and buy-in.

This article highlights a few things to consider as you prepare to confidently run your meeting.

Running meetings can be time-consuming if they lack focus, the right members, or effective facilitation tools.

On the other hand, they can also be an extremely efficient way to get things done quickly, to support building a team environment, and to enable collaboration among key people to produce a better outcome than possible working independently.

If you are responsible for running meetings, and aren’t quite sure how best to go about creating an effective meeting experience, you’ll be glad you found this article.

Following are a few key steps to successful meeting management.

Attending to each of these steps will enable you to repeatedly create a well-organized productive experience, and therefore build your confidence that you can run effective meetings.

1. Meet with a purpose

If you ask most people, they have been to one too many meetings that seemed (whether or not accurately so) to have no purpose.

Be sure to call a meeting only if you have a clear reason for doing so.

It doesn’t matter what your reason might be.

If you need information from the group, set a clear agenda with key questions ahead of time.

If you want to share information, draft an outline of your key points. If you just want to get the team together to allow for bonding time, then organize it so that an interactive environment will be facilitated (order pizza, etc.)

2. Communicate your purpose/agenda


So, you know why you’re meeting—great!

Now, tell everyone else why you are! Be sure to let all attendees know how long the meeting will be, where it will be, and what information is to be covered.

Be sure to let them also know what the goal of the meeting is—what deliverables, outcomes, etc. are expected so they can come prepared.

Just because you’ve called the meeting doesn’t mean you’re the only one who has to do the talking.

Enable them to participate—sharing relevant information ahead of time, will ensure they come prepared to contribute, and take the spotlight off of you at the same time!
  1. Supporting materials


Come prepared with the appropriate supporting materials.

If this is an information gathering session, bring forms or tools for completion. Presentation? Bring slides/handouts, etc.

Whatever will support communication of your key points, gathering of the required information, or structuring of the discussion should be included to create a stronger sense that everyone’s time is being well spent.

4. Everyone present for a purpose

Please ensure that every single individual invited to the meeting is there for a reason. And, more importantly, that each attendee clearly understands his/her specific role.

When planning your meeting consider team members’ roles.

How can they contribute?

Do they have key information, skills, experience that you can leverage in the meeting?

Help them feel useful by letting them know the important role you’d like them to play.

Also helpful in running effective meetings, is to assign meeting management roles before you begin the meetings. Some specific meeting facilitation roles might include:

  • Scribe: to record key information, and meeting minutes

  • Flipchart recorder: to capture key points, questions visually on flipcharts

  • Timekeeper: to help keep to the agenda

  • Devil’s advocate”: should the group tend to always passively agree to all suggestions, it might be helpful (and fun) to assign someone to play devil’s advocate purely for the purpose of creating creative debate and discussion.

5. Outcomes/agreements captured and reviewed


Before you end the meeting, review the agreed upon action items, along with the responsible parties for each item as discussed during the meeting.

If you’ve assigned meeting scribes or flip chart recorders, then this step should be relatively simple.

6. Next steps defined


Discuss roundabout time frames for completion of action items, and also make sure to review next steps.

Set expectations now for a follow-up meeting, should one be required.

Let everyone know what you anticipate will need to be covered in the next meeting.

7. Show your appreciation


Every single person’s time is precious.

So, be sure to thank them for their participation and contributions. Motivate key participants by letting them know after the meeting just how helpful their contributions were during the meeting.

This will help to ensure that next time you need to have a meeting, you’ll find willing participants ready to go.

8. Reflect on your process


Identify what went well, and what didn’t.

Learn from your experience and find ways to improve as you move forward. Don’t forget to seek support from your Human Resources Training group should you be interested in building your facilitation skills.

Following these 8 steps will ensure that with practice, you will be effectively, and smoothly running meetings—with confidence!